Achievement
Technology Intern at Chibitek
Helped monitor and maintain clients' systems to ensure consistent performance and minimal downtime. Collaborated on diagnosing and resolving a range of IT issues, from network connectivity challenges to software errors. Assisted in managing cloud services, including data migrations and secure storage solutions. Learned to use industry-standard remote monitoring and management (RMM) tools to oversee IT environments. Contributed to documentation efforts, creating guides and process manuals for both internal use and client reference. Participated in team discussions to develop new strategies for optimizing IT operations.
Impact Snapshot
- Timeline
- Jul. 2024 - Present
- External Link
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Why it matters
Helped monitor and maintain clients' systems to ensure consistent performance and minimal downtime. Collaborated on diagnosing and resolving a range of IT issues, from network connectivity challenges to software errors. Assisted in managing cloud services, including data migrations and secure storage solutions. Learned to use industry-standard remote monitoring and management (RMM) tools to oversee IT environments. Contributed to documentation efforts, creating guides and process manuals for both internal use and client reference. Participated in team discussions to develop new strategies for optimizing IT operations.